Privacy policy for Canadian users

Your privacy matters to us—learn how we collect and manage your data.

Our approach to your privacy

This privacy policy explains how melarqiven collects, uses, and protects your personal information when you use our services in Canada.

We are committed to handling your data responsibly, in compliance with all applicable Canadian privacy laws and regulations.

What personal data we collect

We collect information you provide directly, as well as data automatically generated by your use of this site or our services.

Direct information you provide

  • Contact details you enter when reaching out or subscribing
  • Billing and payment information for subscriptions
  • Communication preferences and service requests
  • Any feedback or survey responses you submit
  • Information provided during consultations

Automatically collected data

  • Device and browser details for security and optimization
  • IP address and general location for service delivery
  • Usage data, such as pages visited and time spent
  • Cookie identifiers to remember your preferences
  • Interaction logs for analytics and support

How we use your data

Your data is used to provide and improve our services, ensure security, and communicate relevant information about your subscription.

  • Deliver core subscription services and support
  • Process payments and manage accounts
  • Respond to your inquiries and requests
  • Personalize your experience and communication
  • Ensure site security and fraud prevention
  • Analyze service usage for improvement
  • Fulfill legal and regulatory requirements

Our commitment: We do not sell or rent your personal data. All information is handled with respect and stored securely according to Canadian privacy laws.

When data may be shared

Personal data may be shared only with service providers or as required by law. We do not sell your information to third parties.

Service providers

Partners who help deliver services are contractually obligated to protect your information and use it solely for service-related purposes.

Legal requirements

Your data may be disclosed if required by Canadian law or court order.

Anonymous statistics

Non-identifiable data may be used for analytics or reporting.

Your rights and choices

You have rights under Canadian law to access, correct, or delete your data. You can also restrict certain uses or request portability.

  • Request a copy of your data at any time
  • Ask us to correct any inaccurate information
  • Request deletion of your personal data
  • Obtain your data in a portable format
  • Object to certain data uses
  • Limit processing under specific circumstances

To exercise your rights or ask questions, contact us using the information provided below.

How we protect your data

We use technical and organizational measures to safeguard your personal information against unauthorized access or misuse.

Technical security measures

  • Encryption of sensitive data during transmission
  • Secure server infrastructure for data hosting
  • Regular vulnerability assessments and updates
  • Access controls and authentication protocols

Organizational safeguards

  • Staff training on privacy best practices
  • Limited access to sensitive data
  • Confidentiality agreements with all personnel
  • Incident response procedures in place

How long we keep your data

We retain personal data only as long as needed for service delivery and legal compliance, after which it is securely deleted.

  • Account data retained as long as your subscription is active
  • Consultation records held for regulatory compliance
  • Correspondence stored for support purposes
  • Billing records kept per Canadian law
  • Preferences stored to honor your choices

You can request deletion of your data at any time, subject to legal requirements.

International data transfers

If data is processed outside Canada, we ensure adequate safeguards are in place to protect your information.

  • Service providers meet Canadian privacy standards
  • Data encrypted and securely transferred
  • Contracts require data protection compliance
  • Transfers limited to essential purposes only

Use of cookies

Cookies help us remember your preferences and improve your experience. You can change settings anytime in your browser.

Types of cookies used

  • Enable core features and security
  • Help us understand site usage
  • Remember your preferences
  • Provide enhanced features

You can disable cookies, but some features may not function properly.

Privacy policy changes

We may update this policy to reflect changes in law or service. Notice will be provided as required.

  • Updated policy posted on our website
  • Notice sent to subscribers as needed
  • Effective date indicated on this page
  • Continued use implies acceptance

Please review this policy regularly to stay informed about any changes.

Contact for privacy questions

For questions or requests regarding your data, contact us at the details below.

melarqiven

1505 Barrington Street, Suite L-102, Halifax, NS B3J 3K5 Canada

Phone: +1-131-852-5913

Email: content@melarqiven.com

Policy last updated October 6, 2025

Effective as of October 6, 2025